Archive for category Case Studies

Benchmarking Through a Metrics Case Study

A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would provide value.

And, out of our discussions came the idea of writing a case study. If you’re not familiar with them, case studies are histories of business initiatives.

They’re like articles, but they put the reader into the shoes of a person making a difficult decision. Other professions also use case studies; you’ve probably heard of medical case studies, for example. Medical students get a set of facts about a patient, and perhaps some background or context, and then must diagnose the patient’s condition or disease.

Business case studies have proven popular at many university business schools (with the profs, at least). In some senses, the case study is the next best thing to being involved in a real case. Read the rest of this entry »

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Management And Case Studies

There is quite a great number of ways through which the management techniques and principles could be better impacted into potential or new managers. Case method or case analysis is one of such methods to train management students and prepare them for future challenges or better still make them to be aware of what happens at their potential working place.

Case study is all about set up a scenario needing analysis and bringing out the solution(s) to the identified problems or challenges. The role of case study in management study cannot be overemphasized. It has ever remained not only a learning tool but also a training tool. Case study is said to be good problems without ideal solution (Nigerian Institute of Management, Chartered, 2009).

As pointed out earlier, case study has no ideal solution because of the following reasons:

1. These days, management students are not well equipped with the necessary skills to give correct/ideal solution to the case so studied. This accounts for poor solutions proffered by the students. Read the rest of this entry »

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Oh Those Crazy Case Studies! It’s the Content That Matters

As marketers we get asked to write all kinds of documents, but case studies are particularly painful for most of us. They’re tough to schedule, they take a long time to finalize and the field is always clamoring for more. In fact, you can never have enough according to sales. Even if you have a willing, able and interesting customer, case studies are difficult to push through to completion by no fault of the writer, instead is the approval requirements and historical approach which makes it tough. Even if you are lucky enough to get a written case study complete and signed off by a customer, you have to wonder “will sales actually use them once they are done?”

While sales is always looking for new and interesting leave behinds, many times case studies just don’t fit the bill once complete. With differences in industries, the product deployment mix and other factors it’s difficult to get an “exact match” this is often what sales is hoping for – a document which closes the deal because it fits the prospects scenario perfectly. Sometimes we can get real close though, but even when the implementation stars align they still may not be used in the field. Main driver is our case studies are many times fact free, devoid of numbers and generally represent a feel good piece about your product or company which doesn’t help a prospect to decision anything or discern why they should further evaluate your product/solution.

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